For DOmestic Students Only
SIT50422 Diploma of Hospitality Management
Study In:
Adelaide
Brisbane
Parramatta
Duration
Up To 93 Weeks
Study Mode
Blended (On Campus & Online)

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

What You'll Learn
  • Gain an understanding of the hospitality industry including where to source key industry knowledge and information, key social and cultural sensitivity and how to research and comply with regulatory requirements
  • Strategies to work effectively in a team environment and enhance the customer experience, how to coach and train staff, manage diversity in the workplace lead staff and work effectively as a chef
  • The use of kitchen equipment to produce food items such as appetisers, salads, stocks, sauces, soups, vegetable, fruit, egg and farinaceous dishes, poultry dishes, seafood dishes, meat dishes, food to meet special dietary requirements, cakes, pastries and breads
  • Business essentials such as how to manage finances, transactions, budgets and other financial requirements, manage the business operations, rosters and effective communication skills and how to manage conflict
  • Safety essentials such as the implementation and ongoing monitoring of work health and safety practices, how to Identify hazards, assess and control safety risks and participate in safe food handling practices development

More Information
Qualification Recognition
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Nationally recognised

Course Outline
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Unit code  Unit name  Core/ elective 
SITXCCS015  Enhance customer service experiences  Core 
SITXCCS016  Develop and manage quality customer service practices  Core 
SITXFIN010  Prepare and monitor budgets  Core 
SITXGLC002  Identify and manage legal risks and comply with law  Core 
SITXMGT005  Establish and conduct business relationships  Core 
SITXCOM010  Manage conflict   Core 
SITXFIN009  Manage finances within a budget   Core 
SITXHRM008  Roster staff   Core 
SITXHRM009  Lead and manage people   Core 
SITXMGT004  Monitor work operations   Core 
SITXWHS007  Implement and monitor work health and safety practices   Core 
SITXFSA005  Use hygienic practices for food safety   Elective 
SITHCCC043  Work effectively as a cook   Elective 
BSBOPS502  Manage business operational plans  Elective 
SITHFAB021  Provide responsible service of alcohol  Elective 
SITXFSA006  Participate in safe food handling practices   Elective 
SITXFSA008  Develop and implement a food safety program   Elective 
SITHCCC026  Package prepared foodstuffs  Elective 
SITHCCC023  Use food preparation equipment   Elective 
SITHCCC027  Prepare dishes using basic methods of cookery   Elective 
SITHCCC028  Prepare appetisers and salads   Elective 
SITHCCC029  Prepare stocks, sauces and soups   Elective 
SITHCCC031  Prepare vegetarian and vegan dishes   Elective 
SITXINV006  Receive, store and maintain stock   Elective 
SITXINV008  Control Stock   Elective 
SITHCCC041    Produce cakes, pastries and breads   Elective 
SITHCCC030  SITHCCC030 Prepare vegetable, fruit, egg and farinaceous dishes  Elective 
SITHCCC042    Prepare food to meet special dietary requirements    Elective 
Assessment Methods
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Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.

  • Written Activities Assessment/Knowledge Questions – a set of written tasks provided to the student required to be completed including, true/false, multiple choice, short answers or of the type where a ‘sequence of order’ list is required.
  • Assignment - this Assessment Tool will require written document(s) to be submitted and may take the form of short answer questions, completion of templates, or questions requiring research and more in-depth responses than the type of questions that would be included in Knowledge questions.
  • Practical Project - this type of Assessment Tool requires the student to complete a combination of tasks such as some type of practical task and some written work. Examples include (but are not limited to):
    • A roleplay - student to complete some written answers/sections of a document and the assessor recording their observation and /or comments about practical skill(s) being demonstrated while asking the student questions
    • A  portfolio of research
    • A vocational logbook - record of tasks undertaken in the workplace by the student.
    • A verbal report
    • A journal, diary or reflection by a student
    • A presentation (where there are preparatory notes, slides and the presentation itself)

Vocational Placement Information
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Important Information About Mandatory Vocational Placement

Vocational placement is a compulsory component of SIT50422 Diploma of Hospitality Management and is critical for achieving competency in specific units. Students cannot receive the qualification until all placement requirements are completed.

Placement Duration & Timing

The course requires a minimum of 48 service periods of mandatory vocational placement, while maintaining 20 contact hours per week. Vocational placement is typically scheduled towards the end of the course, after completing relevant theoretical components. This ensures students are well-prepared for real workplace environments.

Placement Support

Queensford College assists in arranging suitable placements, but students are expected to actively participate in the process. Comprehensive support and guidance is provided, including detailed information on placement timing, structure, and expectations during course and placement orientation sessions.

Before You Enrol

Understanding the placement requirements is essential prior to enrolling. If you have any questions about vocational placement or how it fits into your course, please contact your course advisor or our Admissions Team for more information.

Vocational Placement and Practical Classes
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Enrolling in this course requires students to participate in practical classes and vocational placement in a real-world hospitality environment. By undertaking this course, students acknowledge and accept the following conditions:

  1. Physical Demands & Workplace Expectations
    • Practical training and vocational placement involve physically demanding tasks such as prolonged standing, lifting, working with hot equipment, and handling sharp utensils.
    • Students must adhere to workplace health and safety regulations, including proper food handling, hygiene practices, and dress codes.
  2. Health & Safety Compliance
    • Students must disclose any medical conditions or physical limitations that may impact their ability to participate in practical training or vocational placement.
    • Any injuries, illnesses, or allergies (e.g., food allergies) that may affect participation must be communicated to the training provider and host employer.
  3. Handling of Meat and Other Food Products
    • The course involves handling various food products, including raw and cooked meats. Students must be prepared to work with meat, poultry, and seafood as part of food preparation and kitchen operations.
    • Religious, ethical, or dietary preferences regarding meat handling must be considered before enrolling, as this is a fundamental requirement of the course.
  4. Completion Requirements
    • Participation in practical classes and vocational placement is mandatory to meet course requirements.
    • Students who are unable to complete these components due to medical, personal, or other reasons may not be eligible to receive their qualification.

By enrolling in this course, students acknowledge these requirements and accept responsibility for meeting all necessary conditions for successful completion.

RPL & Credit Transfer
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You may be eligible for Recognition of Prior Learning or Credit Transfer for this course.

Find Out More
Student Support
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Queensford College use industry current practices and methodologies to ensure the training program is relevant to industry while also meeting Training Package requirements. Our students have access to a team of reliable staff and trainers that are available throughout the course duration. For the duration of the course students will be supported with the following:

  • Student Services: for all administrative enquiries and on issues associated with general academic skills
  • Trainers: to answer any questions students may have about the course content, assessments and study progress
  • Help Desk: for any assistance on course materials and assessment submission through our online learning platform.

Fees and Funding Options
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This course is available through the following funding options:
Fee For Service

Queensford College's Fee For Service offerings allow you to make a variety of different payment methods, to help best suit your financial situation.

Upfront 100% Payment

Pay for your full course upfront with Visa or Mastercard.
Please note that students are NOT required to pay more than 50% of the total tuition fees upfront for courses more than 25 weeks in duration.

Payment Plan (Direct Debit Available)

Pay through convenient instalments - weekly, fortnightly, monthly, or per semester.
Terms and conditions apply, please contact us for more information.

Students must meet the following requirements and prerequisite to enter this course.
Academic Entry Requirements
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Students entering into this program have the minimum knowledge and skills to study at this level, at the minimum of an AQF Level 2 Graduate.

Students must be deemed competent in the pre-requisite unit(s) of a unit prior to the determination of competency in the unit in this qualification. The following unit delivered as part of this qualification have academic prerequisite requirements:
Unit in this qualification Prerequisite unit
SITHCCC001 Use food preparation equipment SITXFSA001 Use hygienic practices for food safety
SITXINV002 Maintain the quality of perishable items
SITHCCC017 Handle and serve cheese
SITHCCC003 Prepare and present sandwiches
SITHFAB005 Prepare and serve espresso coffee

English Language Requirements
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English Language Proficiency

All students must undertake Queensford College’s Language, Literacy, Numeracy and Digital (LLND) skills assessment via online LLN Robot System.

Course Study Requirements
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There are no prerequisites for domestic students to enter this course, but they must meet academic and English entry requirements.

Please note there are specific eligibility requirements for Government funded program, as funding varies between Australian Government States and Territories. Refer to the Fees and Funding section for more information on funding options.

Computer Requirements
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Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
  • Reliable internet connection

Vocational Placement
48 Service Periods
Possible Career Outcomes
Cafe Manager
Chef de Cuisine
Restaurant Manager

Next Intake Date
View Calendar
Apply Now

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